gate.io Deposit

How to Deposit at Gate.io

How to Deposit on Gate.io website【PC】

Step 1: Log in to your account and go to "Wallet" - "Deposit".

Alternatively, to access the deposit page, you may go to "Wallet" - "Spot Account". Click on "Deposit" in the top-right corner. Or search the coin you want to deposit and click on "Deposit" at the end of its info bar.

Step 2: Make sure the coin you want to deposit is selected. Choose your preferred chain. Then you can either scan the QR code for the address or just copy the address. Paste the address on the platform or wallet that you plan to transfer the funds from.

Step 3: Once the deposit is completed, the deposit status will be displayed in "Recent deposit records".

How to Deposit on Gate.io【APP】

Step 1: Open Gate.io mobile app and log in to your account. Go to "Wallet" and click on "Deposit".

Alternatively, you may also go to "Spot Account". Search the coin you want to deposit and then click on "Deposit".

Step 2: Select the coin to be deposited and your preferred chain. Then you can either scan the QR code for the address or just copy the address. Paste the address on the platform or wallet that you plan to transfer the funds from.

Step 3: After the deposit is completed, click on the top-right ledger icon to view deposit details and status.

Buying Crypto using Fiat Currency Guide

Gate.io has now opened credit card instant currency purchase services in many countries and regions around the world to help users who cannot use fiat currency to buy digital currency. Users can use Visa credit cards to purchase digital currencies using U.S. dollars (USD), Euros (EUR), and British pounds (GBP).

1. Log in to your Gate.io account.In the Menu Bar at the top of the page,clickBuy Crypto"and select "Credit Card" .

2. Enter the amount in the “Buy with Fiat Currency" and select the crypto that you wanted to buy under the"Currency Purchased"field. Then choose from the"Service Provider" below and click the"Place Order" button to enter the Gate. io user-exclusive settlement page.

3. On the exclusive checkout page for Gate. io users, select the "Buy Crypto" or the "Create Order" button to complete the payment.

4. Complete the details to pass the Identity Verification for you to receive your order.

To ensure a quick and secure way of receiving the order, users need to conduct Identity Verification with a third-party service provider (KYC).Once successfully verified, the service provider will immediately transfer and exchange the cryptocurrencies in your Gate.io account.

Frequently Asked Questions (FAQ)

Funds not arriving

There are 3 key steps a blockchain transaction must go through: request - validation - funds arriving

① Request: if your withdrawal status on the platform you withdraw from says "completed" or "succeeded", it means the transaction has been processed by this platform and is sent to blockchain network for validation.

② Validation: It takes time for the blockchain network to validate each transaction. The funds will only be sent to the recipient platform after validation is completed. Please wait patiently.

③ Funds arriving: Only when the number of nodes validating the transaction reaches the threshold, will the funds arrive in the recipient address.

Note:

1.There can be traffic when there are too many transactions to be processed. Traffic prolongs the waiting time for each transaction to complete. Please wait patiently when there is traffic. You can use the TXID to check the status of the transaction.

2.If the transaction has been validated by the network but the funds are still not arriving. Please provide our customer service agents with your Gate.io ID, TXID of the transaction, and screenshots of the transaction on the sender platform to find out about the status of the transaction.

Forgot to fill in a tag or a memo

When withdrawing currencies like XRP and EOS, users must fill in a tag or a memo in addtion to the recipient address. If the tag or memo is blank, the currencies may be withdrawn but will probably not arrive at the recipients address. In this case, you need to submit a ticket to Gate.io with your Gate.io ID, a correct tag or memo, TXID in text format, screenshots of the transaction on the sender plaftform. When the provided information is verified, the funds will be transferred to your Gate.io account.

The deposited currency is not supported by Gate.io

Currently there is no solution for this problem. You can either start a live chat or submit a ticket providing the name of the currency, TXID of the transaction and screenshots of the transaction on the sender platform. We will help you complete the deposit once this currency gets listed on Gate.io. Our tech team will also work on a solution, which can, however, requre a long time of waiting. We appreciate your patience and understanding.

How to query the block records

① Log in to your Gate.io account and go to "Coin List" under "More" on the top navigation bar.

② Input the name of the currency you want to look up in the top-right search box (GT as an example here).

③ Click to enter the description page and go to "Blockchain Explorer".

④ Paste the TXID here on the top-right search box and enter.

Is there a minimum/maximum limit for a Quick Buy Crypto?

Yes, the limit for a single buy will be shown in the Amount Input Column.

What are the supported fiat currencies?

AUD（澳元），CAD（加元），CZK （捷克克朗），DKK（ 丹麦克朗），EUR（欧元），GBP（英镑），HKD（港元），NOK（挪威克朗），PLN（兹罗提），RUB（俄罗斯卢布），SEK（瑞典克朗），TRY（⼟⽿其里拉），USD（美元）IDR(印度卢⽐），JPY（⽇元），UAH（乌克兰格⾥夫纳），NGN(尼⽇利亚奈拉），KES（肯尼亚先令），ZAR（南非兰特），GHS（加纳塞地），TZS（坦桑尼亚先令），UGX（乌⼲达先令），BRL(巴西雷亚尔) .

Will there be a trading fee for buying crypto through the quick buy channel?

Most service providers will charge a trading fee, please check the official website of each service provider for the actual costs.

If you have not received the crypto that you bought, what could be the reason for it?

According to our third-party suppliers, the main reasons for the delay in buying crypto are the following:

（a）The users havent submitted complete KYC (Identity Verification) documents during the registration process.

（b）Quick to buy crypto payment was unsuccessful.

If you have not received your crypto in your Gate.io account within 2 hours or if there is a delay and users have not received the crypto after 24 hours, please check with the third-party supplier

immediately and proceed with the instructions sent to you by the service provider.

Are there any countries that prohibit the use of this service?

Afghanistan, Central African Republic, Congo, Côte d’Ivoire, Cuba, Eritrea, Guinea-Bissau, Iran, Iraq, North Korea, Liberia, Mainland China, Libya, Panama, Rwanda, Somalia, South Sudan, Sudan, Ukraine Crimea, Yemen, and Zimbabwe.

Can I choose to exchange fiat currency that is not my country’s currency?

It depends on whether the third-party service provider accepts your KYC, please check with your chosen service provider for more details.

How to Trade Crypto at Gate.io

About Spot Trading

Definition of spot trading

Spot trading refers to crypto-to-crypto trading, using one cryptocurrency to buy another. The trading rule is to complete the matchmaking according to the price priority and time priority order, settling exchanges between crypto assets. For example, USDT_BTC refers to the exchange between USDT and BTC.

Limit order: Users set the buying and selling prices. Only when the market price matches your set price, the order will be filled. If the market price does not match the set price, limit orders will keep waiting. Note: When the set buying price is higher than the market price, the limit order will be settled at market price. When the set selling price is lower than the market price, the limit order will be settled at market price.

Iceberg order: Iceberg orders are designed to hide the true volume of large orders. The shown volume that the user sets will be displayed on the order book. Note: The hidden orders of iceberg orders will be filled first. The handling fee for hidden orders is 0.2% of the volume. If the volume of an order exceeds the left hidden volume so that the order consists of both hidden and visible volume, the handling fee for such orders is also 0.2%.

IOC (Immediate Or Cancel): The order will try to fill all or part of the order volume immediately at the price and quantity available, the unfilled part will be canceled.

The trading page

① Markets

② 24-hour trading statistics of the pair

③ Candlestick chart and technical analysis tools

④ Click on "Cross Margin 3X" to enter this pairs cross margin trading page. "3X" indicates the highest leverage ratio is 3.

⑤ Click on "Isolated Margin 10X" to enter this pairs isolated margin trading page. "10X" indicates the highest leverage ratio is 10.

⑥ Click on "Perp" to enter this pairs contract trading page. "20X" indicates the highest leverage ratio is 20.

⑦ Click on "ETF 3X" to enter this pairs leveraged token trading page. "3X" indicates the highest leverage ratio is 3.

⑧ Click on "Liquidity Mining" to unfold the liquidity mining settings menu.

⑨ Change default currency

⑩ Strategical orders

⑪ Buy and sell

⑫ Selling orders

⑬ Buying orders

⑭ Newest trades

⑮ Click to enter the chatroom

How to Conduct Spot Trading on Web【PC】

Step 1: Log in to your account. Click on "Spot Trading" under "Trade" on the top navigation bar. You can either choose "standard" or "professional" version. This tutorial uses standard version.

Step 2: Search and enter the pair you want to trade.

Step 3: Set buying/selling prices and buying/selling amount (or exchange total). Then click on "Buy"/"Sell".
(Note: The percentages under the "Amount" box refer to certain percentages of the account balance.)

Step 4: Click on the last prices on the order book to set the buying/selling price conveniently.

Step 5: Confirm the price and amount. Then click on "Place Order".

Step 6: After successfully placing an order, you will be able to view it in "My Orders" at the bottom of the page. You can also cancel the order here by clicking on "Cancel".

How to Conduct Spot Trading【APP】

Step 1: Open Gate.io mobile app and log in to your account. Click on "Trade" on the bottom navigation bar to enter spot trading page.

① Select the pair you want to trade
② Set order configurations (price and amount).
③ Click on the last prices on the order book to set the buying/selling price conveniently.
④ Entrance to the candlestick chart of the chosen pair.

Step 2: Check carefully that the order price and amount are correct, then click on "Confirm".

Step 3: After successfully placing an order, you will be able to view it in "Orders" at the bottom of the page.

Step 4: Click to view details of any order on the list. Before an order gets filled, the user can cancel it by clicking on "Cancel".

How to View Order History

How to check order history on Gate.io website

Log in to your account. Go to "Order" - "Spot Orders".

Choose from "My Orders" and "My Trades" (filled orders). Then select the order type, pair, and timeframe. Click on "Filter" to apply filters and start searching.

Note:
1. There is no time limit for the orders to stay effective. They get filled as soon as the price matches.

2. Only when the market price matches your set price, the order will be filled. If the market price does not match the set price, the orders will keep waiting. Before the orders get filled, users can cancel them anytime, which does not come with any handling fees.

3. After canceling the order, funds will be returned to your account. The refund can be confirmed in the balance and transaction history.When the set buying price is higher than the market price, the limit order will be settled at market price.

4. When the set selling price is lower than the market price, the limit order will be settled at market price.


How to check order history on Gate.io mobile app:

Open Gate.io app and log in to your account. Click on "Trade" on the bottom navigation bar. Then select the pair.

Scroll down and go to "Orders". Select "Limit Order" to view order history.

If you are looking for a larger dataset of order history, click on the "ledger clock" icon.

Detailed order records can be viewed in "Orders" and "HISTORY". you can apply filters (timeframe, market, buy/sell type) on the whole dataset to select the information that you need. In "HISTORY", you can select order records by choosing specific timeframes. (Note: if there are too many canceled orders, you can enable "Hide Cancelled Orders".)

How to View Trade History

How to check trade history on Gate.io website:

Log in to your account. Go to "Order" - "Spot Orders".

Click on "Trade History". Choose the market and the timeframe to look up the trade history of that market in the selected timeframe.

Note: Click on the "download" button on the top right to export trade history. Each user can download trade history 30 times a day maximum.


How to check trade history on Gate.io mobile app:

Open Gate.io app and log in to your account. Click on "Exchange" on the bottom navigation bar. Then select the pair.

Click on "Trades" - "My Trades" to check the trade history of the chosen pair.

Click on the "ledger clock" icon on the left side of the screen to view orders, order history and trade history.

In "Trade History", you can apply filters (timeframe, market, buy/sell type) on the whole dataset to select the information that you need.

 

Frequently Asked Questions (FAQ)

About Margin Trading

On Gate.io, investors can use their crypto assets as collateral to borrow great sums of capital. Investors must repay the loans within the time limit. Leveraged trading is similar to securities margin trading in the stock market. Investors use leverages to amplify profits while also amplifying risks.

Margin trading vs. futures trading

How to conduct margin trading

Example:

Lee thinks that the BTC market is looking very bullish in the coming month. In order to obtain higher profits, Lee plans to trade on margin. Lees account has 10,000 USDT and he wants to borrow 10,000 USDT in order to double the return.

First, he transfers 10,000USDT to his margin account as collateral. (Collateral: The funds investors deposit as an agreement to obey the trading rules. Only after the collateral has been transferred to the margin account can investors start borrowing funds.)

Then Lee chooses the loan period and interest rate and he borrows 10,000 USDT, whose repayment is due in 30 days with the daily interest rate being 0.02%. Lee bought 4 BTC at the price of 5000USDT each. 25 days later, the price of BTC rises to 10,000USDT. Lee sold all the BTC and repaid his margin loan in advance. Compared to trading with no leverage, he made an extra profit of 9,950USDT.

Comparing profit

Profit from margin trading: [10,000USDT (initial collateral)+10,000USDT(margin loan)]/5,000USDT(BTC buying price)*10,000USDT(BTC selling price)-10,000USDT(initial collateral)-10,000USDT*(1+0.02%*25)(margin loan interest)=19,950USDT

Profit from trading without leverage: 10,000USDT (margin)/5,000USDT(BTC buying price)*10,000USDT(BTC selling price)-10,000USDT(margin)=10,000USDT

We can tell from the calculation results that trading with leverage made Lee 9,950USDT more profit than without.

Say Lee thinks that the BTC market is looking bearish in the coming month. He transfers 10,000USDT into his margin account when the price for one BTC is 5,000USDT. He borrows 2 BTC and sells them to get 10,000 USDT. 25 days later, the price for one BTC rises to 9,100USDT. Now Lee needs to give out 18,200USDT for 2 BTC to pay off his loan, which means Lees balance reduces from 20,000USDT to 1,800USDT. Lee loses 8,200USDT. At this point, the risk rate of Lees account is lower than 110%. Forced liquidation is triggered to stop further loss.

*Risk rate = total balance/loan volume *100%

When Lee gets the loan: Risk rate = 20,000USDT(total balance)/[5,000USDT(BTC buying price)*2(number of BTC borrowed)]*100%=200%

25 days later: 1BTC=9100USDT

Risk rate = 20,000USDT(total balance)/[9100USDT(BTC selling price) *2(number of BTC borrowed)]*100%=109.9%

The lower the risk rate, the higher the risk. When the risk rate falls below 110%, forced liquidation will be triggered.

If the price of BTC goes down as Lee predicts, when the price reaches 2,500USDT, Lee buys 2 BTC to repay the loan. Now Lees net balance is 15,000USDT(interest and handling fees not calculated). The price of BTC halves but Lee makes a profit of 5,000USDT. The reward ratio is 50%, which means you can make huge profits from trading in a bearish market too. Lee comes to the following conclusion: By introducing leverage, spot trading can amplify returns when the market moves in the same direction as the investor predicts. The investor can profit by trading with leverage in a bearish market too. But if the market moves in the opposite direction as the investor predicts, the loss will also be amplified accordingly.

How to Conduct Margin Trading on Web【PC】

Step 1: Log in to your account. Click on "Margin Trading" under "Trade" on the top navigation bar. You can either choose "standard" or "professional" version. This tutorial uses standard version.

Step 2: Search and enter the pair you want to trade. (GT_USDT as an example here)

Step 3: Click on "Funds transfer" and proceed as follows

① Determine the transfer direction
② Select the coin to be transferred
③ Enter the volume of the transaction
④ Click on "Transfer Now"

Step 4: Click on "Get loan" to borrow GT or USDT. Here you can view the loans of your account.

Step 5: Choose from "buy" and "sell" according to which currency you have borrowed. Set buying/selling prices and buying/selling amount (or exchange total). You can also click on the last prices on the order book to set the buying/selling price conveniently. Then click on "Buy"/"Sell".

(Note: The percentages under the "Amount" box refer to certain percentages of the account balance.)

Step 6: Confirm the price and amount. Then click on "Confirm Order".

Step 7: After successfully placing an order, you will be able to view it in "My Orders" at the bottom of the page. You can also cancel the order here by clicking on "Cancel".

Note：
1.When the price rises, go long to make profits.

2.When the price falls, go short to make profits.

3.By introducing leverage, if the market trend goes as expected, the gains will be amplified, but if the market trend goes the opposite of the expectation, the losses will be also be amplified. Please stay vigilant and manage risks when necessary.

How to Conduct Margin Trading on mobile phone【APP】

Step 1: Open Gate.io mobile app and log in to your account. Click on "Exchange" on the bottom navigation bar, then "Leverage".

① Select the pair you want to trade.
② Here shows the leverage ratio of the current trade. Click to manage your margin account.
③ Click to transfer funds, borrow or repay loans.
④ Entrance to the candlestick chart of the chosen pair.

Step 2: Before conducting margin trades, users need to transfer collaterals first:

① Determine the transfer direction.
② Select the coin to be transferred.
③ Enter the volume of the transaction.
④ Click on "Transfer now".

Step 3: Choose from "buy" and "sell" according to which currency you have borrowed. Set buying/selling prices and buying/selling amount. You can also click on the last prices on the order book to set the buying/selling price conveniently. Then click on "Buy"/"Sell".

Step 4: After successfully placing an order, you will be able to view it in "Orders" at the bottom of the page.

Step 5: Click to view details of any order on the list. Before an order gets filled, the user can cancel it by clicking on "Cancel".

How to Conduct Cross Margin Trading

Step 1: Log in to your Gate.io account. Go to "Trade" - "Margin Trading". You can either choose "standard" or "professional" version. This tutorial uses standard version.

Step 2: Search and enter the pair you want to trade (GT/USDT as an example here). Click on "Cross Margin" below the candlestick chart.

Step 3: Click on "Funds transfer" and proceed as follows

① Determine the transfer direction
② Select the coin to be transferred
③ Enter the volume of the transaction
④ Click on "Transfer Now"

Step 4: Click on "Get loan" to borrow loans. Select the currency you want to borrow. Enter the amount. Then confirm borrowing the loan. Click on "see more information on market rates" to view more information on all borrowable currencies.

Step 5: Choose from "buy" and "sell" according to which currency you have borrowed. Set buying/selling prices and buying/selling amount (or exchange total). You can also click on the last prices on the order book to set the buying/selling price conveniently. Then click on "Buy"/"Sell".
(Note: The percentages under the "Amount" box refer to certain percentages of the account balance.)

Step 6: Confirm the price and amount. Then click on "Confirm Order" and enter your fund password.

Step 7: After successfully placing an order, you will be able to view it in "My Orders" at the bottom of the page. You can also cancel the order here by clicking on "Cancel".

Step 8: If you want to repay the loan, click on "Repay" and proceed as follows:

① Select the currency you want to repay
② Check the cumulative loans, cumulative interest, principal and interest.
③ Decide if you want to repay the full loan. If you only intend to pay off a part of the loan, enter the amount you want to repay in the box.
④ Check if every box is filled in correctly and click on "Confirm Repay"