How to Contact Support
Here is a quick guide of where you can find answers to your questions. Why do you need a guide? Well, because there are a bunch of different types of questions and has resources allocated specifically to get you on track and back to doing what you want — trading.

If you have an issue, it is important to understand which area of expertise the answer will come from. has a plethora of resources including an extensive FAQ, online chat, YouTube channel, email and social networks.

So, we will outline what each resource is and how it can help you.

Contact to by Chat’s online chat feature allows you to speak with one of our technical support staff members in real-time and get answers to your questions. These individuals are highly qualified and available 24 hours a day.

If you have an account on the trading platform, you can contact support directly via chat.

1. Log in to your account, then click on the chat icon on the bottom of the right side, where you can find support by chat.
How to Contact Support2. A window will pop up, and you will be able to start chat with support by chat.
How to Contact Support

Contact to by Submitting a Request

1. On the first page, scroll down to the bottom and click on [Submit a Request].
How to Contact Support
2. Fill out the information below and click [Submit].
How to Contact SupportHow to Contact Support

Contact by Facebook has a Facebook page, so you may contact them directly via the Facebook page:

You can comment on posts on Facebook, or you can send them a message by clicking the button [Message].
How to Contact Support

Contact by Twitter has a Twitter page, so you may contact them directly via the Twitter page:
How to Contact Support

Contact by another Social networks

  • Telegram
  • Instagram
  • YouTube
  • Reddit
How to Contact Support Help Center

Go to the website, scroll down to the bottom, and click on [Help Center].
How to Contact Support
We have all the common answers you need here.
How to Contact Support
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