gate.io Contact

Feb 07, 2024 9056 0

Here is a quick guide of where you can find answers to your questions. Why do you need a guide? Well, because there are a bunch of different types of questions and Gate.io has resources allocated specifically to get you on track and back to doing what you want — trading.

If you have an issue, it is important to understand which area of expertise the answer will come from. Gate.io has a plethora of resources including an extensive FAQ, online chat, YouTube channel, email and social networks.

So, we will outline what each resource is and how it can help you.

Contact to Gate.io by Chat

Gate.io’s online chat feature allows you to speak with one of our technical support staff members in real-time and get answers to your questions. These individuals are highly qualified and available 24 hours a day.

If you have an account on the Gate.io trading platform, you can contact support directly via chat.

1. Log in to your Gate.io account, then click on the chat icon on the bottom of the right side, where you can find Gate.io support by chat.

2. A window will pop up, and you will be able to start chat with Gate.io support by chat.

Contact to Gate.io by Submitting a Request

1. On the first page, scroll down to the bottom and click on [Submit a Request].

2. Fill out the information below and click [Submit].

Contact Gate.io by Facebook

Gate.io has a Facebook page, so you may contact them directly via the Facebook page: https://www.facebook.com/gateioglobal

You can comment on Gate.io posts on Facebook, or you can send them a message by clicking the button [Message].